leaders in
renewable
energy

Privacy Policy

Your Privacy – Our Commitment

We are very proud of our commitment to protect your privacy. We value your trust in us and we will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family.

Privacy Guarantee

EcoPac promises that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Information we collect

In general, you can browse the site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional.

If you send us personal correspondence, such as emails or letters or if other users or third parties send us correspondence about your activities, we may collect such information into a file specific to you.

Our use of your information

We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you to: resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; measure consumer interest in the services provided by us; inform you about online offers; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our User agreement and as otherwise described to you at the time of collection. We may compare and review your personal information for errors, omissions and for accuracy.

You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyse site usage, improve the Site's content and product offerings, and customise the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customised experience while using the Site.

You agree that we may use your personal information to contact you and deliver information to you that, in some cases, is targeted to your interests, such as targeted advertisements, administrative notices, product offerings, and communications relevant to your use of the Site.

Our disclosure of your information

We do not share personally-identifiable and/or non personally-identifiable information with third party organisations, except where expressed by Ecopac. However due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions, or private communications, or users may abuse or misuse your personal information that they collect from the Site. Therefore, although we use industry standard practices to protect your privacy, we cannot promise that your personal information or private communications will always remain private.

Your Consent

By using the site, you consent to the collection and use of the information you disclose on the Site by EcoPac. If we decide to change our privacy policy, we will post those changes on these pages so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.